We’re pleased to confirm that referrals to Safety Net will reopen from Tuesday 7th April.
Over the past few weeks, we’ve been reviewing and strengthening our processes to support a more efficient, consistent and responsive service. Full details of the updated referral pathway can now be found within our revised referral form and on our website.
Referral process (summary)
All referrals will be screened for suitability.
Where appropriate, clients will be contacted and invited to book an initial call through our new booking system.
We will manage all follow-up and keep you updated where needed.
We strongly encourage professionals to complete referrals on behalf of clients, rather than directing clients to self-refer. This helps to:
Reduce the risk of re-traumatisation
Ensure we receive accurate and relevant information from the outset
Provide a clearer understanding of current and previous support
Improve the efficiency and timeliness of our response
Waiting times and pathway
We are currently operating with a waiting list, meaning support is not immediate following referral.
After the initial call, clients will be placed on a waiting list for assessment. Assessments are completed when a client reaches the top of the list, ensuring information remains current and relevant.
Following assessment, and where appropriate, clients will be allocated to the next available suitable support.
At present, waiting times between the initial call and assessment may be up to 12 months.
While individuals are waiting, we can offer signposting, information and advice where appropriate.
We recognise that this may feel challenging, and we really appreciate your continued support and understanding. These changes are aimed at improving access to our services, maintaining quality, and reducing the need for future pauses in referrals.
If you would like to discuss this further, please don’t hesitate to get in touch. |